Frequently Asked Questions
Everything you need to know before you hit the waves.
How much does shipping cost for surfboards?
Due to their size, surfboards have a flat-rate shipping fee of $50 across the continental US. All other orders over $100 qualify for free standard shipping.
What is your return policy on wetsuits?
We offer a 30-day return policy on all wetsuits, provided they are unused, have the original tags attached, and have not been in the water.
How do I know which surfboard size is right for me?
We provide a detailed volume calculator and size guide on each product page. If you are still unsure, our expert team is available via live chat to help you choose based on your skill level and weight.
Do you ship internationally?
Yes, we ship gear and apparel worldwide. Please note that oversized items like longboards may be restricted to certain countries due to carrier dimensions.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Affirm.